What payment methods are accepted, and do you require a deposit?
When placing a custom cookie order 50% of the total is due at time of ordering. Payment is accepted via PayPal, Venmo or Credit Card. Your order is not confirmed until I have received the deposit. Upon pick up I can accept any of the previously mentioned forms of payment as well as cash and check.
When placing a last minute order full payment is required at the time of ordering. Last minute orders are those that are placed a week or less than a week before agreed upon pick up date
Do you deliver?
No, local pick up only.
Do you ship?
Yes, shipping is possible within the state of Ohio. All orders that require shipping must be placed at least two weeks prior to shipping date. While we do all we can to make sure that your order arrives intact, once the package has been shipped, it is out of our control.
How much notice do you require for custom orders?
A two weeks’ notice is preferred, but all orders are subject to availability. Dates fill up quickly, especially around holidays, therefore I advice to book in advance. Dates are only secured if the deposit has been paid.
Are your cookies dairy fee?
While the cookies are not dairy free, for an additional fee we can provide dairy free options.
Are your cookies gluten free?
While unfortunately we do not offer a gluten free sugar cookie, we have other gluten free drop cookie options.
Is your kitchen nut free?
No, unfortunately, my kitchen is not nut free.
What is the minimum order?
One dozen for standard size sugar cookies, as well as drop cookies. For mini sugar cookies, it is 2 dozen minimum.
Do you offer mini cookies?
Yes. The standard size cookies are approximately 3”-4”. Mini cookies approximately are 1.5”-2”, and range from $30-$42 per dozen, and a minimum of 2 dozen is required.
I also offer gift sets, such as house warming sets (see pictures in the gallery) that are usually half dozen, but it is always subject to availability.
How long do the cookies stay fresh?
All decorated sugar cookie orders come individually heat sealed to ensure freshness. They stay fresh up to two week. While the cookies stay nice and soft for a long time, the icing does get gradually harder with time.
Do I need to refrigerate the cookies?
No. Cookies can be stored at room temperature.
Do you provide free samples?
Samples can be requested for a small fee.
Do you offer other flavors aside from the traditional vanilla?
Yes we have multiple different options, such as chocolate, lemon, pumpkin spice, and other seasonal options.
Can you have multiple flavors within one order?
Yes, but you must order two dozen per flavor. Example: If you are ordering six dozen cookies you may order up to three cookie flavors.